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An AI agent for every customer conversation

Train it on your business, put it on your website and WhatsApp, and jump into any chat from one shared inbox when a human should.

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No code · Live in minutes · Cancel anytime

N
Nomad SupplyAI agent · Online
Do you ship to Canada?
Yes! Orders to Canada arrive in 3–5 business days, and shipping is free over $75.
Is the Trail backpack waterproof?
It's water-resistant with sealed zips. Here it is:
Trail Backpack 28L

$89 · Free shipping

Can I order 40 for my team?

Laura from Sales joined the conversation

Why it matters

Customers write at midnight. Your team answers at nine.

Every hour a question waits is an hour a customer thinks about leaving — and most questions have the same few answers.

The same questions, all day

Shipping, prices, hours, returns. Your team answers them again and again instead of the conversations that need a person.

Waiting loses customers

People expect a reply in minutes, on the channel they already use. After hours, nobody is there to answer.

Chats live everywhere

Website, WhatsApp, email — conversations are spread across apps, and context gets lost between them.

How it helps

Train it. Deploy it. Stay in control.

Instant answers for your customers, fewer repetitive tickets for your team, and a human one click away.

01 — Train

Knows your business

Upload docs and FAQs, write its instructions, and set its tone. It answers from your content, not guesses.

02 — Deploy

Live on every channel

A chat page on your own domain and WhatsApp, with the same agent behind both, day and night.

03 — Hand off

Humans when it counts

Every chat lands in a shared inbox. Anyone on your team can take over a conversation and hand it back.

Features

A closer look at how it works

What the agent does for your customers, and what your team gets to stay in control.

01 — Train

Teach it your business in an afternoon

Give the agent instructions in plain language, upload what it should know, and set how it sounds. No flows to draw, no intents to label.

  • Upload documents and FAQs to its knowledge base
  • Write instructions and pick a tone: friendly, neutral, or professional
  • Decide what it says when it doesn't know an answer

Instructions

Knowledge base

Shipping policy.pdf
Ready
Returns & exchanges.md
Ready
Size guide.pdf
Ready

Tone

02 — Deploy

One agent on your website and WhatsApp

Publish a chat page on your own domain and connect your WhatsApp number. The same agent answers on both, and every conversation lands in one place.

  • A branded chat page on your own subdomain
  • WhatsApp connected in a few clicks
  • Shareable links that open the chat with a question ready
chat.nomadsupply.com

Hi! How can we help today?

WhatsApp

+1 415 555 0132

Connected
nomadsupply.com/returns

“I'd like to return an item.”

Redirect link

03 — Engage

Replies people can tap, not just read

The agent shows products as cards, asks quick questions with buttons, and picks dates with a calendar — so customers reach an answer in fewer messages.

  • Product cards and carousels with prices and a call to action
  • Buttons that send the choice back and branch the conversation
  • Quick questions and date pickers inside the chat
Which one fits your trip?
Trail 28L$89
Summit 40L$129
City 18L$69
What's your torso length?

04 — Hand off

Your team steps in with one click

Every chat from every channel shows up in one shared inbox. Filter by unread or yours, open any conversation, and join it to reply yourself.

  • Every channel in one list, updated live
  • Join a conversation to take over from the agent
  • Unread and “Mine” filters so nothing slips
Can I get 40 of these by March?
Let me connect you with our sales team.

You joined the conversation

Absolutely — I'll send you a quote within the hour.

05 — Know

Every customer, with context

Each conversation comes with the customer's profile: your own custom fields, private notes, starred messages, and everything they've shared.

  • Custom fields for the details your business tracks
  • Private team notes on every contact
  • Shared media, documents, and links in one place
D
Daniel KimWebsite

Fields

Company
Brightside Co.
Orders
3
VIP customer

Notes

06 — Extend

Skills and tools for real work

Beyond answering, the agent searches your knowledge base and the web, loads skills you write for specific workflows, and uses any tool you connect over MCP.

  • Skills: reusable instructions for workflows like returns
  • Web search for questions outside your documents
  • MCP servers to connect your own systems
I'd like to return order #4821.
  • Searched the knowledge base
  • Loaded the Returns skill
  • Looked up order #4821
Your order qualifies for a free return until May 12. I've emailed you a prepaid label.

Use cases

Built for every business that talks to customers

Same agent, trained on your content. Here's what it handles in a few common setups.

Sell around the clock

Answer shipping and stock questions, recommend products with cards, and pass big orders to sales.

What customers ask

Do you have this in green?
When will my order arrive?
Which backpack is best for travel?

Agent + team

The agent takes the routine. Your team takes the rest.

Your agent handles

  • Questions answered from your documents
  • Product and service recommendations
  • Order, shipping, and policy lookups
  • Collecting details before a handoff

Your team handles

  • Complex or sensitive conversations
  • Big deals and custom quotes
  • Complaints that need a human touch
  • Anything the agent can't answer

Integrations

Plugs into your stack

Connect your channels, the AI models you prefer, and your own systems.

  • Claude

    Connect Anthropic's Claude models for chat, analysis, and long-context tasks.

  • ChatGPT

    Connect OpenAI's ChatGPT models for chat, reasoning, and image understanding.

  • WhatsApp

    Message customers on WhatsApp from one shared team inbox.

  • Gmail

    Read and send email through a connected Gmail account.

  • Google Calendar

    Sync events and availability with Google Calendar in both directions.

  • Instagram

    Handle Instagram direct messages and schedule posts from your workspace.

  • TikTok

    Publish videos and pull engagement metrics from your TikTok account.

  • MCP servers

    Plug any Model Context Protocol server into the agent to give it new tools.

How it works

Live in minutes, not months

No code and no migration project. Three steps and your agent is talking to customers.

  1. 01

    Train your agent

    Add instructions and your knowledge base, pick a model, and test it in the playground.

  2. 02

    Connect your channels

    Publish the chat on your own domain and link your WhatsApp number in a few clicks.

  3. 03

    Watch and step in

    The agent answers around the clock. Your team follows along in the inbox and takes over when it matters.

Pricing

Simple plans that grow with you

Every plan starts with a 14-day free trial. No credit card required.

Starter
For solo operators automating their first customer conversations.

$29/month

Billed monthly

  • Team members2
  • Conversations / month1,000
  • Knowledge base
  • Integrations
Pro Most popular
For growing teams that want the agent working across every channel.

$59/month

Billed monthly

  • Team members10
  • Conversations / month5,000
  • Knowledge base
  • Integrations
  • Custom skills
  • MCP servers
  • Custom domain
Business
For businesses running at scale with custom needs.

$99/month

Billed monthly

  • Team membersUnlimited
  • Conversations / monthUnlimited
  • Knowledge base
  • Integrations
  • Custom skills
  • MCP servers
  • Custom domain
  • Priority support
Compare all plans

FAQ

Questions, answered

Give every customer an instant answer.

Train your agent today and go live in minutes. Change or cancel your plan anytime.

Start free trialSee pricing